New York City Airbnb Host Statistics (2026): Response Times, Superhosts, Reviews
Original Inside Airbnb data for New York City: how fast hosts respond, the Superhost gap by response speed, and how 21,697 reviewed listings score on communication.
The short answer
In New York, 57.4% of Airbnb hosts with a measured response time reply within an hour and 42.6% take longer, based on Inside Airbnb data covering 30,259 listings. About 22.3% of reviewed New York listings score below 4.8 on communication.
Airbnb does not publish host response metrics, but Inside Airbnb captures the response-time badge from public host profiles along with review subscores. This page covers New York City: 30,259 listings, response-time data as of the 2025-09-01 snapshot, with review subscores from the 2026-06-14 snapshot. For the three-market national picture, see the full Airbnb host response time statistics analysis.
How fast New York hosts respond
| Response time | Share of measured listings | Listings |
|---|---|---|
| Within an hour | 57.4% | 11,788 |
| Within a few hours | 23.6% | 4,855 |
| Within a day | 11.2% | 2,301 |
| A few days or more | 7.8% | 1,598 |
42.6% of measured New York hosts take more than an hour, slower than the 28.2% average across the three large markets in our flagship analysis. Another 43.2% of New York listings report no response time at all, which Airbnb shows when a host has had no recent inquiries.
The Superhost gap in New York
New York hosts who respond within an hour are Superhosts at a 38.9% rate (n=11,588), versus 1.4% for hosts who take a few days or more (n=1,581). Part of that gap is mechanical, since Airbnb requires a 90% response rate for Superhost status, but it makes the point: response speed is one of the few host habits Airbnb formally measures and badges.
Communication scores in New York reviews
Of 21,697 reviewed New York listings, 22.3% (4,845) score below 4.8 on the communication subscore, slower than the 17.7% three-market average, and 21.4% score below 4.8 on check-in. The mean communication score is 4.821, and 41.9% of scored listings hold a perfect 5.0, so a listing under 4.8 sits well behind the local pack.
What New York guests write
New York listings carry 990,170 guest reviews all-time. In reviews written since January 2024, the word "responsive" appears in 11.22%, while explicit communication-failure phrases like "never responded" or "could not get in" appear in 407 reviews from that period. Guests notice and record response behavior in both directions.
What this means if you host in New York
- The within-the-hour bar is the visible one: 57.4% of measured New York hosts already clear it, so being slower is a competitive disadvantage guests can see on your profile.
- The complaints guests actually write are dominated by unanswered messages, and those cluster at predictable times: overnight, during work hours, mid-travel.
- Multi-day silence is what reliably drags overall ratings down; a fast reply system removes that failure mode entirely.
Why we publish this data
The unanswered-message problem is what Rezi exists to remove: an AI co-host that answers guest texts and phone calls in seconds, 24/7, on a dedicated number per listing, for a flat $45 per listing per month.
Methodology and sources
Data from Inside Airbnb (insideairbnb.com), licensed under a Creative Commons Attribution 4.0 International License. New York City snapshots used: 2025-09-01 for response-time and Superhost fields (the most recent snapshot with those fields populated), and 2026-06-14 for review subscores. Listings with no reported response time are excluded from response-time denominators. Scripts and outputs are preserved in the analysis repository. Three caveats: response-time data reflects its snapshot date, the Superhost correlation is partly mechanical, and one city is not a national sample. Analysis by Rezi.
What percentage of New York Airbnb hosts respond within an hour?
Does response time affect Superhost status in New York?
How do New York hosts score on communication?
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