Templates

Airbnb Checkout Message Templates That Get You Better Reviews

Friendly Airbnb checkout message templates with a short task list and a natural review ask. Copy, paste, and keep your turnovers smooth.

Updated June 22, 2026 2 min read

The checkout message is your last impression, and the moment a review is won or lost. Done well, it makes the turnover smoother for your cleaner and nudges a happy guest to leave a review without feeling pushed. Keep the task list short. Every extra chore is a chance to annoy someone who was about to give you five stars.

Template: the night before

Pre-checkout
Hi {first_name}, we hope you have loved your stay at {listing_name}. Whenever you head out, just let us know you have checked out, we would greatly appreciate it. Quick reminder, checkout is at {checkout_time}. Travel safe!

Template: checkout morning

Checkout day
Good morning {first_name}! Checkout is at {checkout_time}. Before you go: {checkout_tasks}. Leave the key {key_return}. That is it. It has been a pleasure hosting you.

Template: the review ask (a few hours after)

Review ask
Thanks again for staying at {listing_name}, {first_name}! If everything was great, a quick review would genuinely help us keep hosting. And if anything fell short, tell me first so I can make it right. Safe travels!

How many checkout tasks is too many

Reasonable to askToo much to ask
Start the dishwasherWash, dry, and put away all dishes
Bag trash and leave it by the doorTake trash to the municipal dump
Turn off the lights and ACStrip and remake the beds
Lock up and return the keyVacuum and mop the floors

Time the review ask

The best review ask lands a few hours after checkout, once the guest is home and relaxed, not in the rush of leaving. Rezi can time the checkout sequence and the review nudge automatically so you never miss the window.

Should I ask guests to clean before checkout?
Ask for light courtesy tasks only, like starting the dishwasher and bagging trash. You charge a cleaning fee for the real cleaning, so a long chore list reads as unfair and costs you stars.
When is the best time to ask for a review?
A few hours after checkout, when the guest is settled. Pair the ask with an offer to fix anything that fell short, which routes unhappy guests to you privately instead of to a public review.

Let Rezi handle the messages for you

Rezi answers every guest text and call in seconds, 24/7, in your voice. It sends check-in details on time and only pings you for what truly needs you.

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