Airbnb Welcome Message Templates (15 Copy-and-Paste Examples)
Free Airbnb welcome message templates for booking confirmation, pre-arrival, check-in, and mid-stay. Copy, paste, and personalize in seconds.
A good welcome message does three jobs at once: it reassures the guest they booked the right place, it heads off the five questions every guest asks, and it sets the tone for a five-star review. Below are 15 templates you can copy, paste, and personalize, organized by the moment in the stay when you send them.
Use placeholders
Anything in {curly braces} is a placeholder. Swap in the guest first name, your listing name, and your details. Keep messages short. Guests read them on a phone.
1. Booking confirmation message
Send this within an hour of the booking. It builds trust while your listing is fresh in their mind.
Hi {first_name}, thanks so much for booking {listing_name}! We are thrilled to host you {dates}. I will send your check-in details and the door code closer to arrival. In the meantime, reply here any time with questions. Looking forward to having you!2. Pre-arrival message (24 to 48 hours before)
This is where you set expectations: arrival time, parking, and a promise that the entry code is coming.
Hi {first_name}, your stay at {listing_name} is almost here. Check-in is any time after {checkin_time}. The address is {address}. You will get your entry code and step-by-step directions right at check-in time. Parking: {parking_note}. Safe travels!3. Check-in / entry instructions
Send the entry details at check-in time, not before. It keeps your codes secure and lands exactly when the guest needs them.
Welcome, {first_name}! You are all set to check in. Entry: {entry_instructions}. WiFi network {wifi_name}, password {wifi_password}. Thermostat is {thermostat_note}. Anything you need during your stay, just text. Enjoy {city}!4. Mid-stay check-in
A single thoughtful message mid-stay is one of the highest-ROI things a host can do for reviews.
Hi {first_name}, hope you are settling in nicely at {listing_name}. Everything good so far? If you want local recommendations for food or things to do, just ask. Happy to help.5. Checkout reminder
Hi {first_name}, checkout is at {checkout_time} tomorrow. No need to do much: {checkout_tasks}. It has been a pleasure hosting you. If you have a minute, a review means the world to a small host like us. Safe travels!What makes a welcome message work
- Lead with their name and your listing name. It feels personal and confirms they have the right thread.
- Answer before they ask. WiFi, parking, and check-in time are the top three questions.
- Keep it to a phone screen. Long paragraphs get skimmed.
- Set the entry-code expectation early, then deliver the code at check-in time, not days ahead.
- End with an open door: invite questions so a small issue reaches you before it reaches your review.
The catch with templates
Templates only work if someone actually sends them, and answers the replies. At 2 AM, mid-checkout, or during a double booking, that someone is usually you. This is exactly the gap Rezi fills: it sends every message on time and answers the follow-ups in your voice, 24/7.
When should I send the Airbnb welcome message?
Should I include the WiFi password in the welcome message?
Can I automate Airbnb welcome messages?
Let Rezi handle the messages for you
Rezi answers every guest text and call in seconds, 24/7, in your voice. It sends check-in details on time and only pings you for what truly needs you.