Reports & analytics

Understanding your Rezi dashboard

Navigate the main dashboard to get an at-a-glance view of your properties' health, activity, and pending items.

Updated June 10, 2026 2 min read

The Rezi dashboard is the first thing you see when you log in. It is designed to answer the question 'what needs my attention right now?' without requiring you to dig through multiple sections. Every number on the dashboard is a live count, updated in real time, and most are clickable to take you directly to the relevant filtered view.

Top-line metrics

At the top of the dashboard, Rezi displays the key numbers for your properties: upcoming check-ins and checkouts, current occupancy, and any conversations flagged for your attention. These are the numbers that matter most for daily operations. A quick scan tells you whether today is likely to be busy and where to focus first.

Activity feed

The center section of the dashboard shows a real-time activity feed: new messages received, reservations that synced in, and any escalations that fired. The feed is ordered by recency and covers the last 24 hours by default. Click any item to jump to the relevant conversation.

Property cards

Below the metrics and feed, the dashboard shows a card for each property in your portfolio. Each card shows the property name, current occupancy, any conversations needing attention, and upcoming arrivals. Clicking a property card takes you to that property's dedicated dashboard with more detailed metrics.

AI activity summary

A dedicated section shows the AI's activity since your last login: how many conversations were handled, how many emergencies were flagged, and how many were escalated to your team. This section gives you confidence that the AI is working even while you are away, and flags any escalations that need your attention.

Pin the Rezi dashboard tab in your browser so it is always one click away. Starting your day with a 30-second dashboard review before diving into email or other tasks ensures no urgent items slip by unnoticed.

Customizing the dashboard

You can collapse or rearrange dashboard sections to prioritize what matters most to your workflow. If arrivals and checkouts are what you watch most closely, move the calendar section to the top. Customizations are saved per user, so each team member can configure their own view.

The dashboard shows a number but I cannot find the matching items. Why?
Counts on the dashboard include items across all properties you have access to. If you are filtering by a specific property elsewhere, you may not see all items. Remove all filters or use the 'All properties' scope to see the full picture that matches the dashboard count.
Can I add custom metrics to the dashboard?
Not currently. The dashboard metrics are predefined by Rezi. For custom metrics or reporting views, use the Reports section where you can filter, group, and export data to build custom analyses.
How often do dashboard numbers update?
Dashboard metrics update in real time as events occur. There is no refresh delay. If a reservation syncs in or an emergency is flagged by the AI, the dashboard reflects the new state within seconds.

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