Messaging & SMS
Phone numbers, broadcasts, opt-outs, and how texting works.
10 articles
01How SMS messaging worksEvery building gets a phone number guests can text. Here’s how inbound and outbound texting works in Rezi. 3 min read02Local phone numbers explainedHow Rezi assigns a local number to each building, and how to request a specific area code. 3 min read03Sending broadcasts to guestsMessage everyone at a property at once, service notices, reminders, and announcements, with built-in rate limiting. 3 min read04SMS compliance, STOP, and opt-outsHow Rezi keeps your texting compliant, opt-out handling, 10DLC registration, and best practices. 3 min read05Understanding SMS segments and costsWhy a long text counts as multiple messages, and how the composer helps you keep messages tidy. 3 min read06Can guests send photos (MMS)?Guests can text photos, and Rezi keeps them with the conversation so you get clear context. 2 min read07Saving and reusing message templatesCreate reusable templates for the messages you send often, like pre-arrival notes and checkout reminders. 2 min read08Scheduling a broadcast for laterWrite a broadcast now and have Rezi send it at the right time, useful for reminders and notices. 2 min read09Texting international guestsHow Rezi handles guests and guests with non-US phone numbers. 3 min read10How to tell if a message was deliveredUnderstand delivery status for your messages and what to do when one doesn’t land. 3 min read
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